How Do I Return an Item?
Please contact customer service before returning any items. A "Return Authorization" number may be required and will be provided by our customer service. Please keep your packing slip and e-mail us at email@example.com to obtain a return authorization number. All items must be returned within 30 days of purchase date
If Item Does Not Meet Your Expectations:
We do allow returns if the item(s) you purchased does not meet your expectations. A refund will be issued on items that have have no sign of use. All items/materials must be in new condition. Note that unwanted returned items may be subject to a 10% restocking fee at our discretion. Buyer must pay for return shipping on all unwanted items. All returned items must be shipped using a method that provides a tracking number.
Items Returned For Personal Reasons:
If an item is returned because of personal reasons, buyer must pay for return shipping. In this case, a 10% restocking fee will be incurred. Shipping method must include a tracking number.
If You Need To Exchange Your Item For A Different Item:
If by chance you ordered the wrong unit for your gun, and need to exchange it for another one, please contact customer service and we'll be glad to help. We will do everything we can to get you the right one quickly and easily. **If the wrong item was mistakenly shipped to you, we will exchange it for the correct one for no additional charge to you, except for any price difference.
If Your Receive A Defective Unit:
If you receive a defective item, contact our customer service and we will have a replacement sent to you immediately. A free return shipping label will be provided for an easy, painless exchange. If merchandise you receive is defective, contact us for instructions.
---- If Defective Item Needs To Be Returned Or Exchanged, No Additional Charges Will Be Incurred ----
Any questions concerning an exchange/refund should be directed to our customer service department at firstname.lastname@example.org or you can reach us by phone Toll-Free at 888-999-6908 between the hours of 8:00am to 5:00pm PST daily.